Privacy Policy - LuvPleasure

Last updated: 04/11/2025

This Privacy Policy explains how LuvPleasure (“we,” “our,” or “the site”) collects, uses, and protects the personal information you provide to us when you visit our website or purchase our products and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

Name
Email address
Shipping and billing addresses
Phone number (optional)
Payment method (processed securely by third-party providers)
Order history

We may also collect non-personal data such as IP address, browser type, device information, and pages you visit.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about orders, shipping, and support
Send order confirmations and updates
Improve our website, services, and customer experience
Send marketing emails if you’ve opted in (you can unsubscribe anytime)
Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties.

3. Payment Security

We do not store full credit card or payment information. All transactions are processed securely through third-party payment processors who comply with PCI-DSS standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Track site usage analytics
Improve user experience

You can control cookie preferences in your browser settings. For more details, refer to our [Cookie Policy].

5. Disclosure to Third Parties

We only share your data with third parties in the following situations:

With shipping carriers and fulfillment providers to deliver your orders
With payment processors to handle transactions securely
With service providers who support site functionality (e.g., email services)
When legally required to comply with regulations or protect our legal rights

6. Email Communications

If you opt in to receive marketing emails, we may occasionally send you updates, promotions, or tips. You can unsubscribe at any time using the link in the footer of the email or by contacting us directly.

Transactional emails (e.g., order confirmations, shipping updates) are sent automatically and cannot be unsubscribed from unless you close your account.

7. Your Rights

You may:

Request access to or correction of your personal data
Request deletion of your account
Withdraw consent to marketing communications
Object to or restrict certain types of data processing

To exercise any of these rights, please contact us at https://luvpleasure.com/contact.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.

9. Children’s Privacy

LuvPleasure is intended only for adults 18+. We do not knowingly collect data from anyone under 18. If we become aware that a minor has submitted personal data, we will delete it promptly.

10. Data Security

We take reasonable and appropriate steps to protect your data using encryption, firewalls, and secure servers. However, no method of transmission is 100% secure, and you use the site at your own risk.

11. Health & Wellness Content Disclaimer:

While some of our blog articles discuss topics related to sexual wellness and emotional health, LuvPleasure does not collect or store any personal medical data. All information shared on our site is for general educational purposes only and is not intended to diagnose, treat, or prevent any medical condition. We encourage all users to consult with a licensed healthcare provider before making decisions based on any content from our website.

12. International Users

If you are visiting from outside the United States, please note that your data will be processed in the U.S., where data protection laws may differ from those in your jurisdiction.

13. Policy Updates

We may update this Privacy Policy as needed. When we do, we will revise the “Last updated” date. Continued use of the site after an update means you accept the new version.