Privacy Policy - LuvPleasure

Last updated: 11/01/2025

This Privacy Policy explains how LuvPleasure (“we,” “our,” or “the site”) collects, uses, and protects the personal information you provide to us when you visit our website or purchase our products and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

Name
Email address
Shipping and billing addresses
Phone number (optional)
Payment method (processed securely by third-party providers)
Order history

We may also collect non-personal data such as IP address, browser type, device information, and the pages you visit.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about orders, shipping, and support
Send order confirmations and updates
Improve our website, services, and customer experience
Send marketing emails if you’ve opted in (you may unsubscribe anytime)
Send optional cart reminder emails if you enter your email during checkout and leave items in your cart before completing your order
Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties.

3. Payment Security

We do not store full credit card or payment information. All transactions are processed securely through third-party payment processors who comply with PCI-DSS standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Track site usage analytics
Improve user experience

You can control cookie preferences in your browser settings.

5. Disclosure to Third Parties

We only share your data with third parties in the following situations:

With shipping carriers and fulfillment partners to deliver your orders
With payment processors to handle transactions securely
With service providers who support site functionality (e.g., email/hosting platforms)
When legally required to comply with regulations or protect our legal rights

6. Email Communications

Marketing Emails:
If you opt in to receive marketing emails, we may send promotions, product news, and special offers. You can unsubscribe at any time using the link in the email footer.

Transactional Emails:
Order confirmations, receipts, and shipping updates are automatically sent as part of order processing and cannot be unsubscribed from unless your account is closed.

Cart Reminder Emails:
If you enter your email during checkout or while creating an account and leave items in your cart, we may send a one-time or limited reminder to help you continue your purchase.
These emails are optional, discreet, and do not involve third-party tracking.
You may opt out at any time.

7. Your Rights

You may:

Request access to or correction of your personal data
Request deletion of your account
Withdraw consent to marketing communications
Object to or restrict certain types of data processing

To exercise these rights, contact us through:
https://luvpleasure.com/contact

8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, including legal and operational requirements.

9. Children’s Privacy

LuvPleasure is intended for adults 18+. We do not knowingly collect data from minors. If we learn that a minor submitted information, we will delete it promptly.

10. Data Security

We use encryption, firewalls, and secure servers to protect your data. However, no method of transmission is completely secure, and use of the site is at your own risk.

11. Health & Wellness Content Disclaimer

Some of our blog content discusses topics related to sexual health and well-being. This information is for educational purposes only and is not medical advice. We do not collect or store personal medical data.

12. International Users

If you visit from outside the United States, your data will be processed in the U.S., where data protection laws may differ from your region.

13. Policy Updates

We may update this Privacy Policy from time to time. The revised date at the top indicates when the changes were made. Continued use of the site indicates acceptance of the updated terms.